Shipping policy
Shipping and delivery
Delivery costs
Pantry Kit and Family Kit: delivery is included in the price.
All other orders: free delivery on orders of R399 or more. Below R399, delivery is R90.
The delivery cost is always shown at checkout before you pay. There are no hidden charges.
Courier and dispatch
We ship within South Africa with Aramex.
Orders are dispatched Monday to Friday, excluding public holidays. Orders placed after 15:00, or over a weekend or public holiday, go out on the next business day.
Delivery times
Most main centres: 2β4 business days after dispatch.
Outlying or regional areas can take longer, depending on the courier's schedule there.
Tracking
When your order ships, we email you a tracking number.
Your delivery address
Please check your address at checkout. We can't be responsible for delays, failed deliveries or extra courier charges caused by an incorrect or incomplete address, or by an address change after dispatch.
Lost or damaged parcels
If your parcel arrives damaged or seems lost, email us within 7 days of the expected delivery date so we can open a claim with the courier.
Questions? Email info@klikseal.co.za.